FAQs
Some times but very rarely your items may be sent out separately but will arrive. If that doesn't seem to be the case, please email us missy@dennen.com and we will take care of the issue immediately.
We usually ship out orders the day of purchase, depending on the time the order came in, then it would be the next day.
Most orders take 5-7 days to arrive. For faster shipping, please click on the shipping options for shipping to be delivered faster.
You will get a tracking number once your order has shipped and you will get an email when your order ships.
We accept payment through debit/credit cards and Paypal.
Kindly check your SPAM folder to see if your confirmation email was sent there.
Order status can be viewed by visiting on website then login and go to your account.
We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate
Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
You can be absolutely sure that all purchases here are safe and secure.
We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.